All the legal stuff…
This disclaimer is provided by Toni Hill Trading as The Square Genius
Any advice I share on my website, or on various other online sites are based on my own experience & skills.
Disclaimer
The Square Genius
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Last updated: 21/04/2022
This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the thesquaregenius.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. You acknowledge that this Disclaimer is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Representation
Any views or opinions represented on the Website are personal and belong solely to the Operator and do not represent those of people, institutions or organizations that the Operator may or may not be associated with in professional or personal capacity unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organisation, company, or individual.
Content and postings
You may not modify, print or copy any part of the Website and Services. Inclusion of any part of the Website and Services in another work, whether in printed or electronic or another form or inclusion of any part of the Website and Services on another resource by embedding, framing or otherwise without the express permission of the Operator is prohibited.
You may submit new content and comment on the existing content on the Website. By uploading or otherwise making available any information to the Operator, you grant the Operator the unlimited, perpetual right to distribute, display, publish, reproduce, reuse and copy the information contained therein. You may not impersonate any other person through the Website and Services. You may not post content that is defamatory, fraudulent, obscene, threatening, invasive of another person’s privacy rights or that is otherwise unlawful. You may not post content that infringes on the intellectual property rights of any other person or entity. You may not post any content that includes any computer virus or other code designed to disrupt, damage, or limit the functioning of any computer software or hardware. By submitting or posting content on the Website, you grant the Operator the right to edit and, if necessary, remove any content at any time and for any reason.
Compensation and sponsorship
Some of the links on the Website may be affiliate links. This means if you click on the link and purchase an item, the Operator will receive an affiliate commission.
Reviews and testimonials
Testimonials are received in various forms through a variety of submission methods. The testimonials are not necessarily representative of all of those who will use Website and Services, and the Operator is not responsible for the opinions or comments available on the Website, and does not necessarily share them. All opinions expressed are strictly the views of the reviewers.
The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are available for public viewing.
Indemnification and warranties
While we have made every attempt to ensure that the information contained on the Website is correct, the Operator is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will the Operator be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information on the Website is for general information purposes only and is not intended to provide any type of professional advice. Please seek professional assistance should you require it. Information contained on the Website are subject to change at any time and without warning.
Changes and amendments
We reserve the right to modify this Disclaimer or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Disclaimer will be effective immediately upon the posting of the revised Disclaimer unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Disclaimer (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of this disclaimer
You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorised to access or use the Website and Services.
Contact
If you have any questions, concerns, or complaints regarding this Disclaimer, we encourage you to contact me using the details below:
This document was last updated on April 21, 2022
Privacy
Your privacy
Your privacy and personal information is important to me. Any personal information that you provide will be dealt with in line with my Privacy Policy below.
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Last updated: 24 August 2026
This Privacy Policy explains how The Square Genius collects, uses, stores and protects your personal information when you visit this website, contact us, join our mailing list, purchase a product or service, download a resource, request support, work with us, or interact with our connected services.
The Square Genius is owned and operated by Toni Hill, trading as The Square Genius.
For the purposes of UK data protection law, The Square Genius is the data controller for personal information collected through this website and its related services.
If you have questions about this Privacy Policy or how your information is used, please contact:
Email:[email protected]
Website:www.thesquaregenius.com1. Personal information we collect
We may collect the following types of personal information.
Contact information
This may include your name, email address, telephone number, business name, website address and any information you provide when completing a form or contacting us.
Order and purchase information
This may include details of the plugins, templates, digital products or services you purchase, together with your order number, billing details, payment status and purchase history.
Support and project information
This may include your Squarespace website address, information about the product or service for which you require support, descriptions of technical issues, screenshots, project files and correspondence.
If access to a website or account is required to provide an agreed service, we will only use the access information for that purpose. You should use secure sharing methods and revoke access when it is no longer required.
Marketing information
This may include your name, email address, marketing preferences, email opens, link clicks and unsubscribe activity if you join our mailing list.
Website usage and technical information
This may include your IP address, browser type, device type, operating system, pages visited, time spent on the website, referral source, approximate location and general analytics information.
Payment information
Payments are processed by third-party payment providers. The Square Genius does not directly store your full payment-card details.
Information from connected services
If you authorise a connection to a third-party platform, we may receive information made available by that platform according to the permissions you approve.
More information about our Pinterest integration is provided in Section 12.
2. How we collect your information
We may collect personal information when you:
Visit or interact with this website
Complete a contact, enquiry or support form
Purchase a plugin, template, digital product or service
Request customer or technical support
Join our mailing list
Download a free resource
Book a call or consultation
Email or otherwise contact us
Work with us on a project
Create or use a customer account
Interact with our cookies or analytics tools
Authorise a connection to a supported third-party platform
We may also receive limited information from service providers involved in processing payments, delivering emails, managing orders, analysing website usage or providing other business services.
3. How we use your information
We may use your personal information to:
Respond to enquiries
Provide products or services you have requested
Process orders and payments
Deliver plugins, templates, files, guides and other digital products
Manage customer accounts
Provide customer and technical support
Arrange and deliver projects or consultations
Manage refunds, disputes and order enquiries
Send service messages and important product information
Send marketing emails where you have opted in or where otherwise permitted by law
Operate authorised third-party integrations
Improve our website, products, services and customer experience
Monitor website performance and understand how the website is used
Prevent fraud, misuse and security incidents
Maintain business, tax, accounting and legal records
Establish, exercise or defend legal claims
Comply with legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with the reasons for which it was collected, unless permitted or required by law.
4. Our lawful bases for processing
Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on the following bases.
Contract
We may process your information when it is necessary to enter into or fulfil a contract with you. This includes processing an order, delivering a digital product, providing a service or responding to a request made before you purchase.
Consent
We may rely on your consent when you join our mailing list, agree to non-essential cookies or authorise certain connections and activities.
You may withdraw your consent at any time. Withdrawing consent will not make earlier processing unlawful.
Legitimate interests
We may process information when it is reasonably necessary to operate and improve our business, respond to enquiries, provide customer support, maintain customer relationships, understand website usage, secure our systems or protect our legal rights.
We consider whether our interests are balanced against your rights and reasonable expectations before relying on this basis.
Legal obligation
We may process and retain information when required to comply with tax, accounting, regulatory or other legal obligations.
5. Marketing communications
If you join our mailing list, we may send you emails about Squarespace tips, resources, products, plugins, templates, services, offers and updates from The Square Genius.
You can unsubscribe at any time by:
Clicking the unsubscribe link in a marketing email; or
Contacting [email protected]
Unsubscribing from marketing will not prevent us from sending essential messages relating to an order, account, support request or service.
We do not sell your personal information to third parties.
6. Cookies and analytics
This website may use cookies and similar technologies to:
Make the website function correctly
Remember preferences
Process purchases and customer logins
Understand how visitors use the website
Measure website performance
Improve products, services and user experience
Support relevant marketing activities
Cookies and related technologies may collect information including your IP address, browser, device type, pages visited, interactions, approximate location and referral source.
Where required by law, we will ask for consent before placing non-essential cookies. You can manage cookies through the controls provided on the website and through your browser settings.
Disabling some cookies may affect the operation of certain website features.
7. Who we share information with
We may share personal information with trusted service providers that help us operate the website and business. These may include:
Website hosting and ecommerce platforms
Payment processors
Email marketing providers
Form, booking and customer-support services
Website analytics providers
Cloud storage and file-transfer providers
Accounting software providers and accountants
Project management and business administration tools
Technical support and security providers
Legal and professional advisers
These providers should only receive the information reasonably necessary to perform their services and must process it according to their own legal obligations and applicable agreements.
We may also disclose information:
Where required by law, regulation, court order or legal process
To establish, exercise or defend legal claims
To prevent or investigate fraud, misuse, security incidents or other unlawful activity
To protect the rights, property or safety of The Square Genius, our customers or others
In connection with a sale, transfer or reorganisation of all or part of the business, subject to appropriate confidentiality and data-protection safeguards
Where you have authorised or requested the disclosure
We do not sell or rent your personal information.
8. International data transfers
Some of the platforms and service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place. Depending on the circumstances, these may include:
A transfer to a country recognised by the UK Government as providing an adequate level of data protection
The use of approved contractual safeguards, such as the UK International Data Transfer Agreement or an approved UK Addendum
Another transfer mechanism permitted under UK data-protection law
You can contact us if you would like more information about the safeguards relating to a particular service provider or international transfer.
9. How long we keep your information
We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, including to provide products and services, support customers, maintain appropriate business records and meet legal, tax, accounting and regulatory obligations.
Our typical retention periods include:
General enquiries: usually up to two years after our last meaningful contact
Orders, invoices and payment records: usually up to six years, or for as long as required by applicable tax and accounting laws
Customer, project and contract records: usually for the duration of the working relationship and up to six years afterwards
Support correspondence and technical information: usually up to three years after the support request is closed, unless it needs to be retained for longer in connection with an order, ongoing service or legal matter
Mailing-list information: until you unsubscribe, withdraw consent or we determine that the information is no longer accurate or required
Marketing suppression records: a limited record may be retained after you unsubscribe so that we can respect your preference and avoid contacting you again
Connected-service authorisations and access tokens: until you disconnect the service, withdraw authorisation or the connection is no longer required
Website analytics information: according to the retention settings of the relevant analytics service and our cookie settings
We may retain information for longer where this is necessary to resolve a dispute, investigate misuse, enforce an agreement, establish or defend a legal claim, or comply with a legal requirement.
When personal information is no longer required, we will delete it, anonymise it or securely dispose of it where reasonably possible.
10. How we protect your information
We use reasonable technical and organisational measures designed to protect personal information against accidental or unlawful loss, alteration, disclosure, access, misuse or destruction.
These measures may include:
Password protection and account-access controls
Multi-factor authentication where available
Secure website connections
Restricted access to customer and project information
Secure storage and file-sharing services
Software updates and security monitoring
Careful selection of service providers
Secure handling of website and account access information
No method of online transmission or electronic storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
If you provide access to a website or third-party account as part of an agreed service, you should use the secure sharing method recommended and remove or revoke that access when it is no longer required.
11. Your data-protection rights
Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct information that is inaccurate or incomplete
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to the processing of your information
Receive certain information in a portable format and ask for it to be transferred to another organisation
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office
These rights are not absolute and may not apply in every situation. For example, we may need to retain certain information to comply with the law, complete a contract or establish or defend a legal claim.
Your right to object
You have the right to object to the use of your personal information for direct marketing at any time.
You may also have the right to object where we process your information on the basis of legitimate interests. If you object, we will stop the relevant processing unless we have compelling legitimate grounds to continue or the information is required in connection with a legal claim.
To exercise any of your rights, contact [email protected].
We may need to ask for information to confirm your identity before completing a request. We will normally respond within one month, although the law allows additional time in certain circumstances.
There is usually no charge for exercising your data-protection rights. However, we may charge a reasonable fee or refuse a request where the law allows us to do so, including where a request is manifestly unfounded or excessive.
12. Pinterest integration
The Square Genius may provide an optional connection to Pinterest to help authorised users create, manage, schedule or publish Pinterest content.
Information we may receive
If you choose to connect a Pinterest account, Pinterest may provide us with information and permissions associated with that account. Depending on the permissions you approve, this may include:
Basic Pinterest account information
Information about your Pinterest boards
Information about pins connected with the authorised account
Permission to create or manage boards
Permission to create, schedule, publish or manage pins
Authorisation tokens required to maintain the connection
The Square Genius does not receive or store your Pinterest password.
How Pinterest information is used
We use information received through the Pinterest connection only to:
Provide the Pinterest features you have requested
View or select authorised Pinterest boards
Create, schedule, publish or manage pins on your behalf
Maintain and secure the authorised connection
Diagnose technical issues and provide support
Prevent misuse or unauthorised activity
We will not use information received through Pinterest to send unrelated marketing communications or sell it to third parties.
Pinterest access tokens
Pinterest access and refresh tokens may be stored securely so that authorised actions can be completed without requiring you to reconnect your account each time.
These tokens are used only for the permissions you have approved. We take reasonable steps to restrict access to them and protect them against unauthorised use.
Disconnecting Pinterest and requesting deletion
You can withdraw Pinterest access through your Pinterest account settings, where this option is available, or by contacting [email protected].
If you disconnect the integration, we will stop using the authorisation to perform new actions. Disconnecting the service will not necessarily delete pins or boards that have already been published to Pinterest.
You may ask us to delete information associated with your Pinterest connection. We will delete or anonymise it where reasonably possible, unless we need to retain limited information to comply with the law, prevent misuse, resolve a dispute or maintain necessary business records.
Your use of Pinterest is also subject to Pinterest’s own terms and privacy policy. The Square Genius is not responsible for how Pinterest independently collects or uses personal information.
13. Automated decision-making
The Square Genius does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects.
If this changes, we will update this Privacy Policy and provide the information required by law.
14. Third-party websites and services
This website may contain links to websites, platforms or services operated by third parties.
The Square Genius is not responsible for the privacy practices, security or content of third-party services. You should review the privacy policy of any external service before providing personal information or authorising a connection.
15. Children’s information
This website, our products and our services are not intended for children under the age of 18, and we do not knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us, please contact [email protected] so that we can investigate and take appropriate action.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, connected platforms, business practices or legal obligations.
The latest version will be published on this website and the “Last updated” date at the top of the policy will be changed.
Where a change materially affects how we use personal information, we may provide an additional notice where appropriate.
17. How to complain
If you have concerns about how we collect or use your personal information, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to complain to the UK Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFTelephone: 0303 123 1113
Website: www.ico.org.uk18. Contact us
If you have questions about this Privacy Policy, would like to exercise a data-protection right, or want to request the deletion of information connected with a third-party integration, please contact:
The Square Genius
Toni Hill, trading as The Square GeniusEmail: [email protected]
Website: www.thesquaregenius.com
Ethical working
Planting trees
I am conscious about our environment and the global struggles we face from the effects of climate change. As a way of supporting our progress in what little way I can I plant 5 tree’s 🌳 for every website I build. Check out my growing forest 🌳🌳🌳
Accessibility
Making my website accessible…
Toni Hill(T/A The Square Genius) strives to ensure that its services are accessible to people with disabilities. Toni Williams (T/A The Square Genius) has invested a significant amount of resources to help ensure that this website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.
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Accessibility on www.thesquaregenius.com
Last updated: 21/04/2022
www.thesquaregenius.com makes UserWay's Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows www.thesquaregenius.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The www.thesquaregenius.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
Toni Williams (T/A The Square Genius) continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.thesquaregenius.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.thesquaregenius.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on www.thesquaregenius.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact
If you wish to report an accessibility issue, have any questions or need assistance, please contact Genius Marketing Customer Support as follows:
Email: [email protected]
Affiliations
Sites I am affiliated with…
On my website you may see affiliate links. If you click one of those links I may make a small commission at no extra cost to you - So thank you in advance! - every little helps 😊
My current ongoing affiliations are with the following companies:
Squarespace - My go to website platform! - Use code GENIUS10 for 10% your first year annual subscription
Squarewebsites - Awesome Squarespace plugins, plus the Chrome extension Pro is a must have tool for switching from Squarespace 7.0 to 7.1!
Canva - Even though I am an advanced level designer on Adobe suite I still find Canva to be a daily asset for my creative needs. It’s a really simple drag and drop design platform!
Elfsight - One of my favourite widget / plugin sites!
Plugin Shop Terms & Conditions
Plugin Shop
All Squarespace plugins on this site are created by Toni Hill (Trading as The Square Genius) Please read the terms & Conditions policy below.
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Plugin Shop Terms & Conditions
Last updated: 14/05/2026
These Plugin Shop Terms apply when you purchase, download or use any plugin, code product, digital guide, template, tutorial or related digital product from The Square Genius.
The Square Genius is owned and operated by Toni Hill, trading as The Square Genius.
By purchasing a plugin from The Square Genius, you agree to these terms.
1. About our plugins
The Square Genius plugins are digital code based products designed for use on Squarespace websites.
When you buy a plugin, you are purchasing access to the relevant plugin code, installation instructions, supporting guidance and any included digital files.
Unless clearly stated otherwise, plugin purchases do not include installation, customisation, bespoke coding, website fixes, troubleshooting of unrelated website issues, or ongoing website support.
2. Instant access and digital delivery
Our plugins are digital products. Access may be provided immediately after purchase by download, email, customer account, order confirmation page or another digital delivery method.
By purchasing a plugin, you agree to receive immediate access to the digital product.
3. Refund and cancellation policy
Due to the instant access nature of digital products, refunds are not offered once the plugin, code, guide, file, tutorial or digital product has been accessed, downloaded, delivered or made available to you.
By completing your purchase, you give express consent to receive the digital product immediately and acknowledge that you lose your right to cancel once access begins.
This does not affect your statutory rights.
If a digital product is faulty, not as described, or cannot be accessed due to an issue on our side, please contact us and we will investigate the issue. Where appropriate, we may provide support, a replacement, a fix, store credit or another suitable remedy.
Refunds are not provided because:
You changed your mind after purchase
You bought the wrong plugin
You no longer need the plugin
You expected different functionality that was not stated on the product page
You do not have the correct Squarespace plan or setup
You do not want to follow the installation instructions
The plugin conflicts with third party code, custom code or changes made to your website
Squarespace changes something outside our control
You are unable to install the plugin yourself and did not purchase installation support
4. Plugin licence
Each plugin purchase includes a licence for use on multiple Squarespace websites, unless the product page clearly states otherwise.
5. What you cannot do
You must not:
Resell the plugin
Redistribute the plugin
Share the plugin code with others
Upload the plugin to a public code library
Give the plugin away for free
Include the plugin in a paid or free Squarespace website template
Include the plugin in a course, membership, resource library or digital product
Claim the plugin as your own
Copy, adapt or modify the plugin for resale
Use the plugin as part of a competing plugin shop, code shop or template shop
The plugin code, instructions, guides, product names, designs, copy, images and supporting materials remain the intellectual property of The Square Genius.
6. Compatibility
Our plugins are designed for Squarespace websites and are tested on the setup described on each product page.
All plugins are created for Squarespace 7.1, unless stated otherwise.
Some plugins may require a specific Squarespace plan, feature, layout type, page type, block type or subscription level. It is your responsibility to check the product page and compatibility information before purchasing.
We cannot guarantee compatibility with:
Every Squarespace template or layout
Every Squarespace plan
Older Squarespace versions
Third party plugins
Other custom code
Browser extensions
Custom checkout setups
Heavily customised websites
Future Squarespace updates
Features that are restricted by
Squarespace membership levels or plan types
7. Specific limitations
Some plugins may have specific limitations. These will usually be shown on the product page, in the usage policy, or in the checkout agreement before purchase.
For example, some filter plugins may depend on categories, tags, URLs, gallery blocks, blog settings, portfolio settings or Squarespace membership levels.
It is your responsibility to read the plugin description, demo information, compatibility notes and checkout tick boxes before purchasing.
8. Customer responsibility
You are responsible for:
Checking that the plugin is suitable for your website before purchase
Reading the product description before buying
Making sure you have the required Squarespace version, plan, page type or feature
Following the installation instructions carefully
Keeping a backup of any existing code before making changes
Testing the plugin on your own website
Checking that the plugin works as expected before making further edits
Making sure your use of the plugin complies with Squarespace’s own terms
We are not responsible for issues caused by incorrect installation, edited code, missing steps, conflicting code, third party tools, platform changes or website setups outside our control.
9. Support
Plugin support includes reasonable help if:
You cannot access the digital product
The download link or product file is not working
The original plugin code does not work as described on a compatible Squarespace setup
There is a clear issue with the product itself
Plugin support does not include:
Installing the plugin for you
Customising colours, layout, animation or styling
Adding new functionality
Rewriting the plugin for your websiteFixing unrelated Squarespace issues
Fixing third party code conflicts
Troubleshooting heavily customised websites
Teaching Squarespace basics
Providing ongoing website support
Supporting plugins that have been edited or changed by you or another developer
We may offer paid installation, customisation or troubleshooting separately.
10. Updates
We may update plugins from time to time to improve functionality, fix issues or respond to Squarespace changes.
Updates are not guaranteed for life and may be changed, paused or discontinued at our discretion.
We are not responsible if Squarespace changes its platform, code structure, features, pricing, plans or functionality in a way that affects a plugin.
11. No guarantee of results
We do not guarantee that a plugin will increase sales, enquiries, bookings, engagement, conversions, search rankings or website performance.
Examples, demos, screenshots and product descriptions are provided to show typical functionality, but results may vary depending on your website, content, layout and setup.
12. Pricing and availability
Prices may change at any time.
We may update, remove, rename, replace or discontinue plugins at our discretion.
Purchasing a plugin does not guarantee that it will remain available forever.
13. Account and access information
If you provide website access, passwords, contributor access or login details for support or installation, you are responsible for making sure you have permission to share that access.
We recommend removing access once the support or installation work is complete.
14. Misuse of products
We reserve the right to refuse support, revoke access or take appropriate action if we believe a plugin has been misused, shared, resold, copied, redistributed or used in breach of these terms.
15. Contact
For plugin support or questions about these terms, please contact: [email protected]
Terms of Service
Graphic design, branding & ongoing marketing
The following Terms of Service are set out for services provided by Toni Hill (Trading as The Square Genius)
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Last Update: 14/05/2026
These Terms and Conditions apply to all services provided by Toni Hill, trading as The Square Genius.
By accepting a quote, paying a deposit, booking a service, approving a proposal, or asking us to begin work, you agree to these Terms and Conditions.
These terms apply to services including, but not limited to:
Website design
Squarespace website design
Website redesigns
Branding and graphic design
Logo design
SEO services
Website audits
Content support
Digital strategy
Plugin/coding installation or customisation
Design support
Marketing materials
Ongoing website support
Any other creative, digital or consultancy services provided by The Square GeniusSeparate terms may apply to digital products, plugins, templates and downloads purchased through the Plugin Shop or digital product shop.
1. About The Square Genius
The Square Genius is owned and operated by Toni Hill, trading as The Square Genius.
Throughout these terms, “we”, “us” and “our” refers to The Square Genius. “You”, “your” and “the client” refers to the person, business, charity, organisation or company purchasing or using our services.
2. Project acceptance
Before work begins, we will usually provide a written quote, proposal, estimate or scope of work.
A project is accepted when you:
Approve a quote or proposal in writing
Pay a deposit or initial invoice
Confirm by email that you would like to proceed
Book a service through our website or booking system
Ask us to begin workOnce a project has been accepted, you agree to these Terms and Conditions.
3. Quotes and estimates
Quotes are based on the information provided at the time and are valid for the period stated on the quote. If no period is stated, quotes are valid for 30 days.
If the project changes, expands or requires additional work, we reserve the right to provide a revised quote or charge additional fees.
Any work outside the agreed scope will be quoted separately or charged at our current hourly or day rate.
4. Deposits and payments
A deposit or initial payment may be required before work begins. Unless stated otherwise, deposits are non refundable as they secure time in our schedule and cover initial planning, preparation and project setup.
Payment terms will be stated on your quote, proposal or invoice.
For larger projects, payments may be split into stages. Work may be paused if payments are late or outstanding.
Final files, website transfer, website launch, publication or handover may be withheld until all outstanding invoices have been paid in full.
5. Late payments
Invoices should be paid by the due date shown on the invoice.
If payment is late, we reserve the right to:
Pause work
Withhold files, assets, website access or website transfer
Delay launch or delivery
Remove unpaid work from live systems where appropriate
Charge reasonable late payment fees or interest
Cancel ongoing support or servicesLate payment may affect agreed project timelines.
6. Client responsibilities
To help us deliver your project smoothly, you agree to provide:
Clear feedback
Accurate information
Required content, images, copy, logins and assets
Timely approvals
Access to any platforms needed for the project
Copyright permissions for any materials you provide
A main point of contact for the projectYou are responsible for checking all content, spelling, grammar, links, legal information, pricing, contact details and final design details before approval, launch or publication.
We are not responsible for errors that remain after you have approved the work.
7. Content and materials supplied by you
You confirm that any text, images, videos, fonts, logos, graphics, documents, data, downloads or other materials you provide are either owned by you, licensed to you, or you have permission to use them.
You agree to indemnify The Square Genius against any claims, costs, losses or legal issues caused by materials you provide without the correct rights or permissions.
We may refuse to use any content that we believe is offensive, unlawful, misleading, harmful, discriminatory, inappropriate or likely to breach the rights of another person or organisation.
8. Project timelines
Any timeline or completion date given is an estimate unless agreed otherwise in writing.
Timelines depend on timely communication, content delivery, feedback, approvals and payment from you.
We are not responsible for delays caused by:
Late content
Delayed feedback
Missed payments
Changes to the project scope
Third party platforms
Technical issues outside our control
Illness, emergencies or events beyond our reasonable controlIf a project is delayed by the client for a significant period, we may need to reschedule the work and provide a revised timeline.
9. Design revisions and changes
Your quote or proposal will explain what is included in your project.
Unless stated otherwise, reasonable design revisions are included during the agreed review stage.
Revisions do not include a complete change of direction, a new concept, additional pages, new features, extra functionality, rewritten copy, additional SEO work, or work outside the agreed scope.
Additional changes may be charged separately.
Once a design, website, document, asset or piece of work has been approved, further changes may be treated as additional work.
10. Website design projects
For website design projects, we will provide opportunities for review and feedback during the project.
Once the website is ready for final review, you are responsible for checking the website carefully before launch or handover. This includes checking:
Text and page content
Images and graphics
Links and buttons
Forms
Contact details
Product information
Pricing
Legal pages
Mobile layout
General functionalityOnce the website is approved, launched or handed over, any further changes may be charged separately unless they relate to an error on our part.
11. Squarespace websites
Many of our websites are created using Squarespace.
You understand that Squarespace is a third party platform and is subject to its own terms, pricing, features, limitations and updates.
We are not responsible for:
Squarespace platform changes
Squarespace downtime
Squarespace pricing changes
Squarespace feature changes
Loss of functionality caused by Squarespace updates
Issues caused by third party integrations
Issues caused by code added by another person
Client changes made after handoverWhere custom code is used, we cannot guarantee it will continue to work forever if Squarespace changes its platform, structure or features.
12. Website ownership and transfer
Where a website is built under The Square Genius Squarespace account or Partner account, ownership will only be transferred to the client once all outstanding invoices have been paid in full.
Until full payment has been received, the website, design work, setup, structure, code, graphics and related materials remain the property of The Square Genius.
Once payment has been made in full, the agreed final website will be transferred or handed over as agreed.
The client is responsible for ongoing Squarespace subscription fees, domain fees, email fees, third party app fees and any other ongoing costs unless agreed otherwise in writing.
13. Training and handover
Website training may be provided as a live training session, recorded video tutorial, written guide, or a combination of these, depending on the project.
Training covers the agreed areas of the website and does not include unlimited future support, advanced Squarespace training, marketing training, SEO training, or support for unrelated website changes unless agreed separately.
14. SEO services
SEO work is carried out using reasonable care, research and best practice at the time of delivery.
However, search engine rankings are affected by many factors outside our control, including search engine algorithm updates, competitor activity, website history, content quality, technical issues, backlinks, user behaviour and ongoing website activity.
We do not guarantee specific rankings, traffic levels, enquiries, sales or results from SEO work.
15. Branding and logo design
For branding and logo design projects, the agreed final logo or brand files will be supplied after full payment has been received.
Unused concepts, draft designs, sketches, ideas, mockups and alternative designs remain the property of The Square Genius unless agreed otherwise in writing.
Once full payment has been received, the client may use the final approved logo and brand assets for their own business or organisation.
Raw working files are not included unless agreed in writing.
16. Copyright and intellectual property
Until full payment has been received, all work created by The Square Genius remains the property of The Square Genius.
Once full payment has been received, the client will receive the agreed usage rights for the final approved work.
The Square Genius retains ownership of:
Draft concepts
Unused designs
Working files
Creative ideas not selected
Custom code snippets created outside the final agreed deliverables
Processes, methods and systems
Pre existing templates, frameworks, plugins or tools
Any materials not specifically transferred in writingThe client must not resell, redistribute, copy, share or claim our work, code, templates, processes, plugins or systems as their own unless agreed in writing.
17. Third party tools, fonts, images and licences
Some projects may use third party tools, fonts, images, plugins, stock assets, software, integrations or platforms.
The client is responsible for any ongoing fees, subscriptions or licences unless agreed otherwise.
We are not responsible for third party tools changing, breaking, increasing their prices, becoming unavailable, or no longer being suitable for the client’s needs.
18. Portfolio and credit
Unless agreed otherwise in writing, the client agrees that The Square Genius may:
Display the project in our portfolio
Share the project on social media
Use screenshots or visuals for marketing
Describe the work in case studies
Include the client name and project summary
Place a small credit link in the website footerFor websites, this may appear as a small line such as:
Website by The Square Genius
If the client would like this removed, this must be agreed in writing.
19. Confidentiality
We will treat confidential information shared with us with care and will not knowingly share it with third parties unless needed to deliver the project, required by law, or agreed by you.
You agree not to share confidential information, pricing, processes, documents, templates, training materials or project resources provided by The Square Genius without permission.
20. Support and maintenance
Support, maintenance, updates and troubleshooting are not included after project completion unless stated in the quote or agreed separately.
Any additional support may be charged at our current hourly rate, support package rate or quoted separately.
We are not responsible for maintaining, updating or fixing a website after handover unless an ongoing support agreement is in place.
21. Client changes after handover
Once a website, design or digital asset has been handed over, the client is responsible for any changes they make.
We are not responsible for issues caused by:
Client edits
Deleted content
Changed settings
Added code
Third party plugins
Broken links added after handover
Changed images or layouts
Other designers, developers or team members editing the workFixing these issues may be charged separately.
22. Cancellation by the client
If you wish to cancel a project, you must confirm this in writing by email.
If a project is cancelled, you will be invoiced for all work completed up to the cancellation date, including planning, design, development, admin, research, communication, strategy, meetings, purchases and any third party costs already incurred.
Deposits and initial payments are non refundable.
If the amount of work completed is greater than the amount already paid, the remaining balance will become payable.
If a project is delayed or inactive for more than 30 days due to lack of client communication, content, feedback or approval, we reserve the right to pause or close the project and invoice for work completed.
23. Cancellation by The Square Genius
We reserve the right to cancel or pause a project if:
Payment is overdue
The project scope changes significantly
The working relationship becomes difficult, abusive or unreasonable
The client does not provide required content, feedback or access
The client asks us to carry out work that is unlawful, unethical or against our values
We are unable to continue due to illness, emergency or circumstances outside our controlIf we cancel a project, we will invoice for work completed up to that point.
24. Refunds for services
Refunds are not provided for completed work, time already spent, strategy, consultations, design work, digital work, SEO work, custom code, installation work, or services already delivered.
If you are unhappy with any part of the service, please contact us as soon as possible so we can discuss the issue and try to resolve it fairly.
25. Limitation of liability
The Square Genius will take reasonable care when providing services.
However, we are not liable for any indirect, consequential or financial loss, including loss of income, loss of profit, loss of business, loss of data, loss of rankings, loss of sales, website downtime, or reputational damage.
Any claim against The Square Genius will be limited to the amount paid by the client for the relevant service.
Nothing in these terms excludes liability where it would be unlawful to do so.
26. Legal, compliance and website policies
The client is responsible for ensuring their website, content, business, products, services and policies comply with all relevant laws and regulations.
This includes, but is not limited to:
Privacy policies
Cookie policies
Terms and conditions
Accessibility requirements
Consumer law
Data protection
Copyright law
Advertising rules
Charity regulations
Industry specific rulesWe may provide general guidance, layout support or draft wording, but this does not constitute legal advice. The client should seek professional legal advice where needed.
27. Accessibility
We aim to create websites that are user friendly and consider accessibility where possible.
However, unless accessibility testing or a specific compliance level is included in the agreed scope, we do not guarantee that a website will meet any specific accessibility standard.
28. Force majeure
We are not liable for delays or failure to deliver work caused by events outside our reasonable control.
This may include illness, emergencies, internet outages, platform issues, supplier delays, strikes, natural disasters, government restrictions, technical failures or other unexpected events.
29. Complaints
If you have a concern about our work or service, please contact us in writing so we can try to resolve the issue.
We will aim to respond within a reasonable timeframe and work with you to find a fair solution where possible.
30. Changes to these terms
We may update these Terms and Conditions from time to time.
The version in place at the time you accept a quote, pay a deposit or book a service will usually apply to that project unless otherwise agreed.
31. Governing law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
32. Acceptance of terms
By accepting a quote, paying a deposit, booking a service, approving a proposal, or asking us to begin work, you confirm that you have read, understood and agree to these Terms and Conditions.
33. Contact
For questions about these Terms and Conditions, please contact:
The Square Genius
Owned and operated by Toni Hill
Website: www.thesquaregenius.com
Email: [email protected]

